Your merchant portal
Approved Spectrum merchants use the portal to view statements, track transactions, monitor chargeback risk, and reach support. Not sure how to sign in? Contact your account manager and they'll get you set up.
Everything you need to run your accounts
One secure place to monitor performance, pull records, stay ahead of disputes, and reach your team.
Account dashboard
See processing volume, deposits, and account health across every merchant account in one clear view.
Statements & transactions
Pull monthly statements and search transaction history whenever you need it for reconciliation.
Chargeback & risk alerts
Get early-warning alerts so you can respond to disputes before they turn into formal chargebacks.
Support & requests
Open a support request or reach your dedicated team without ever leaving your account.
Access is verified, never public
Your dedicated account manager handles portal access, credential resets, and any account changes. For your security, all access requests are verified directly — never through a public form or a shared link.
Portal access questions
How do I get access to the merchant portal?
Portal access is provided to approved merchants during onboarding. If you haven't received your login or aren't sure how to sign in, contact your account manager and they'll get you set up.
I forgot my login details — what do I do?
For your security we don't reset portal credentials over public forms. Contact your account manager directly and they'll verify your identity and restore access.
I'm not a merchant yet. How do I apply?
If you're a high-risk business looking for processing, you can apply or pre-qualify for free — no credit pull. Once approved, portal access is set up during onboarding.
Who is my account manager?
Every approved merchant is assigned a dedicated account manager during onboarding. If you're unsure who yours is, reach out to our team and we'll connect you.