PayPal froze my account

A PayPal alternative that won't freeze your growth

PayPal's aggregator model can limit accounts and hold balances when volume spikes or a business looks high-risk. Spectrum ePay underwrites you to your own merchant account so your cash flow stays yours.

90%+
Approval rate for eligible merchants
USD
Payouts to your U.S. bank
No
Long-term contract required

Why merchants leave PayPal

Balance frozen or a rolling reserve applied without clear timelines

Account limited after a sudden jump in sales

Buyer-friendly dispute handling that leaves sellers exposed

No dedicated underwriting relationship as you scale

PayPal vs. Spectrum ePay

A head-to-head look at what changes when you switch.

Feature
PayPal
Spectrum ePay
Account model
Shared aggregator
Dedicated merchant account
Fund holds
Freezes & reserves common
Reserve terms defined up front
High-risk support
Restricted under AUP
Supported & underwritten
Payout currency
USD
USD to your U.S. bank
Chargeback tooling
Basic
Dedicated support
Contract
None
No contract, one flat rate

How Spectrum ePay solves it

Your own merchant account

Instead of sharing an aggregator, you're underwritten to a dedicated account sized for your volume, so growth doesn't trigger a freeze.

Predictable settlement

USD payouts to your U.S. bank on a defined schedule, with any reserve terms agreed in writing before you launch.

Chargeback support

Tooling and a team to help you fight disputes and manage chargebacks, rather than a process weighted toward the buyer.

Frequently asked questions

Why does PayPal freeze funds?

PayPal uses a shared aggregator model and manages risk across all sellers on the platform, so sudden volume changes or higher-risk categories can trigger holds or reserves. A dedicated merchant account is underwritten to your business specifically, which reduces the surprise-freeze risk.

Will I lose access to my money during a switch?

No. You keep operating while we underwrite and integrate you. Once live, settlements go in USD to your U.S. bank on a defined schedule.

Is there a contract?

No long-term contract and one flat rate — you can integrate the same day.

Ready to leave PayPal behind?

90%+ approvals, USD payouts to your U.S. bank, and a checkout that feels like Stripe. Same-day integration, no contract, one flat rate.